Yesterday, I heard disrespect loud and clear in the tone of voice used by my dental hygienist. She asked the receptionist who has a strong Russian accent, “What are you looking for?”
Research shows that appearance makes up 55 percent of your audience’s overall perception of you. 37 percent of their perception is based on how you sound, and 8 percent is the actual message you deliver. This doesn’t mean your message doesn’t matter. It means the group you’re speaking to is forming opinions about you before you even start talking.
If you’re happy with your current job, read no further. But if you’re not, or you want to advance to another position, using a mentor can boost your career.