Interruptions are no small thing. Even a momentary distraction causes the brain to switch gears. Studies show that it can take an average of 23 minutes and 15 seconds to get back on track with the original task. That’s not a typo. It really is 23 minutes and 15 seconds—almost half an hour of productive time lost per interruption. Here are some tips on avoiding interruptions.

Have you ever found yourself in a long, involved explanation of why you can’t say “yes” to someone’s request? It’s a common tendency, especially if you feel pressured by the other person—for instance, if it’s your boss asking you to work late tonight! You’re not helping your case.

What does it mean to have “better” conversations?

This new monthly column will address that question in many ways.

Let’s start with a general overview.

When you gain the skills and tools to have better conversations, you’ll enjoy better relationships. It’s that simple.