by Jerry Balistreri As the first point of contact between the public and your organization, you have the power to connect with people and influence! Your awesome power position can be wasted if you do not have the ability to connect quickly and easily with others. The 10-4-1 Rule It is often said, “The eyes…
by Grace Judson I’m sure it’s no news to you that you do a LOT—and I’ll bet you do most of it very well. You manage your time and your executive’s time (and sometimes several executives’ time). You make sure the office supplies, copier, meeting agendas, and travel itinerary—and everything in between and beyond—are up…
by Sandra Moaney-Wright Ever wonder who’s really running the organization? It’s often not who you think. Just as Dorothy discovered a fastidious, but unknown, man working behind the scenes to create the all-powerful Wizard of Oz, behind every high-powered CEO, there’s an equally powerful administrative support professional—pulling levers, turning switches, and making the organization successful. However,…
IAAP Edge 