Work Smarter, Not Harder, on Reply All Email Threads

by Meg G. Anderson | Luminary Works Do you often find yourself in the middle of Reply All email threads? With multiple people responding, confusion can quickly set in if your peers don’t follow basic communication best practices. Clarity goes out the window when senders do not specify who is responsible for action items, and…

Do You Have Friends at Work?

by Grace Judson Having a good—or even best—friend at work is a significant indicator of happiness on the job, according to the global performance-management firm Gallup. However, it can also be a challenge. In an interview I recently gave on the podcast “How Can I Say This,” we talked about a question submitted by a…

Executive Presence Made Easy

by Mary Jane Mapes Did you ever wonder why certain people enter a room and, without saying a word, others notice them and think to themselves, “Now there goes someone with star quality!” What is it about some people that allows them to not only grab, but maintain that kind of attention and almost instant credibility? Personal presence.…