20 Ways to Improve Attitudes
“What can I do to improve my attitude?” This is one of the most asked questions Matt Booth gets. Presented are 20 practical ideas to help you get a positive attitude and keep it.
Administrative On-Demand: The Administrative Profession and the Uber Business Model
IAAP’s Interim CEO, Melissa Mahoney, recently took part in a Tweet Chat to address the growing popularity of services rendered on-demand and how it might affect the administrative profession.
4 Tips for Handling Unwanted Phone Calls
as the gate-keeper to one of the major decision-makers in your company or organization, one of your responsibilities is fielding cold calls from vendors. here are some tips from fans of IAAP’s Facebook page on how to professionally handle these calls with grace and courtesy.
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