Every Yes is a No

by Theresa Hummel-Krallinger I would venture a guess that a good majority of us get joy from being helpful and accommodating. That’s why, when someone asks us to do something, we like to say, “Yes.” Just seeing the smile on the face of the requestor fills our heart with joy. Too bad there are only…

Work Smarter, Not Harder, on Reply All Email Threads

by Meg G. Anderson | Luminary Works Do you often find yourself in the middle of Reply All email threads? With multiple people responding, confusion can quickly set in if your peers don’t follow basic communication best practices. Clarity goes out the window when senders do not specify who is responsible for action items, and…