by Mary Jane Mapes Did you ever wonder why certain people enter a room and, without saying a word, others notice them and think to themselves, “Now there goes someone with star quality!” What is it about some people that allows them to not only grab, but maintain that kind of attention and almost instant credibility? Personal presence.…
by Sandra Moaney-Wright Ever wonder who’s really running the organization? It’s often not who you think. Just as Dorothy discovered a fastidious, but unknown, man working behind the scenes to create the all-powerful Wizard of Oz, behind every high-powered CEO, there’s an equally powerful administrative support professional—pulling levers, turning switches, and making the organization successful. However,…
by Carla Howard Too serious? Too sensitive? Too loud? Too aggressive? Too ambitious? The list goes on… When someone says “You are too <fill in the blank>”… how do you feel? My initial reaction is shame. Which absolutely infuriates me! This odd combination of shame and fury is totally unnerving. These two emotions don’t coexist…
